Working Hours
  • Mon 8:00AM - 5:00PM
    Tue 8:00AM - 5:00PM
  • Wed 8:00AM - 5:00PM
    Thu 8:00AM - 5:00PM
  • Fri 8:00AM - 5:00PM
    Sat Closed
  • Sun Closed
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CUSTOMER SERVICE

Today's cars, light trucks, and sport-utility vehicles are high-tech marvels with digital dashboards, oxygen sensors, electronic computers, unibody construction, and more. They run better, longer, and more efficiently than models of years past.

But when it comes to repairs, some things stay the same. The following tips should help you along the way:

Do your homework before taking your vehicle in for repairs or service.

  • Read the owner's manual to learn about the vehicle's systems and components.
  • Follow the recommended service schedules.
  • Keep a log of all repairs and service.

When you think about it, you know your car better than anyone else. You drive it every day and know how it feels and sounds when everything is right. So don't ignore its warning signals.

Use all of your senses to inspect your car frequently. Check for:

  • Unusual sounds, odors, drips, leaks, smoke, warning lights, gauge readings.
  • Changes in acceleration, engine performance, gas mileage, fluid levels.
  • Worn tires, belts, hoses.
  • Problems in handling, braking, steering, vibrations.
  • Note when the problem occurs.
  • Is it constant or periodic?
  • When the vehicle is cold or after the engine has warmed up?
  • At all speeds? Only under acceleration? During braking? When shifting?
  • When did the problem first start?

Once you are at our location, communicate your findings.

  • Be prepared to describe the symptoms.
  • Carry a written list of the symptoms that you can give us.
  • Resist the temptation to suggest a specific course of repair. Just as you would with your physician, tell us where it hurts and how long it's been that way, but let the technician diagnose and recommend a remedy.

Stay involved. . . Ask questions.

  • Ask as many questions as needed to fully understand your repair. Ask for laymen terms if needed.
  • Don't rush the technician to make an on-the-spot diagnosis. You may ask to be called and apprised of the problem, course of action, and costs before work begins.
  • Before you leave, be sure you understand all shop policies regarding labor rates, guarantees, and acceptable methods of payment.
  • Leave a telephone number where you can be called.


What Our Customers Are Saying

Friends recommended so I took our car for a oil change and tire rotation. They did a good job! Bonus is the beautiful Irish setters!


-Patty W.

Ron's has always been fair and honest, they do a great job. It's the only place I trust taking my car to.


-Jenifer S.

I have driven my car back to the dealership where I bought the car from for years which was over an hour away because I never felt I received the honest and straightforward auto service I deserved in Owatonna. Out of a real sense of urgency I gave Ron's Repair a try and I can't tell you how pleased I have been with the customer service as well as the auto repairs, maintenance and straight answers about what I really need to take care and what can wait. I highly recommend you give Ron's a chance to take care of your auto repairs needs they won't disappoint.


-Lynn S.

I was quite impressed with my first experience with Rons repair. My car just came out of warranty and I was having some issues with my A/C. Rons was able to get my car in right away and had it fixed that same day, but what really made them stand out is I had a cabin air filter in my backseat that I was going to install at some point and when I picked up my car they had informed me that they went ahead and installed that filter for me. I was not expecting that, saved me the hassle of doing it and it compelled me to give them a great review. All my service work will from now on be going to Rons!!


-Reid B.

I have been going to Ron's for over five years. I have found their service to be excellent and they never do anything that is not necessary. They are honest and do a great job. I would recommend them to anyone in my family or any of my friends. Rons Repair rocks!


-Jody S.

Ron and the crew have always been there for our family when our vehicles need attention, at times with short notice even. Great communication, honesty, and good pricing.


-Cassandra Z.

They like dogs, I like dogs. I like a working car, they make that happen above and beyond. And I even got a flower when my car was all done. What lady doesn't love that?


-Teana W.

Great service and friendly staff. Not to mention there are DOGS!!


-MN Y.

Great, (and honest), service at an awesome price! Mike and the boys at Ron's will take of you and all of your vehicles! They fit me into the schedule on short notice and have a loaner for me to use while they work. Thanks Mike!


-Wade W.

I walked in overwhelmed from a crash on the highway, from out of town and another 2 hours away from home. They looked at the car and made sure it was drivable until I could get it home for the night. He got me chocolate and water to calm my nerves and made sure I was ok to drive before I left. Would recommend his shop to anyone, wheather you’re just driving through or a local.


-Ashley R.
  • ASE (Automotive Service Excellence)
  • IDENTIFIX
  • IATN (International Automotive Technicians' Network)
  • BNI Logo
  • Car Care Aware
  • Call Us For Service: 507-451-8678