Working Hours
  • Mon 8:00AM - 5:00PM
    Tue 8:00AM - 5:00PM
  • Wed 8:00AM - 5:00PM
    Thu 8:00AM - 5:00PM
  • Fri 8:00AM - 5:00PM
    Sat Closed
  • Sun Closed
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507-451-8678 | 505 W North Street Owatonna, MN 55060

CUSTOMER SERVICE

Today's cars, light trucks, and sport-utility vehicles are high-tech marvels with digital dashboards, oxygen sensors, electronic computers, unibody construction, and more. They run better, longer, and more efficiently than models of years past.

But when it comes to repairs, some things stay the same. The following tips should help you along the way:

Do your homework before taking your vehicle in for repairs or service.

  • Read the owner's manual to learn about the vehicle's systems and components.
  • Follow the recommended service schedules.
  • Keep a log of all repairs and service.

When you think about it, you know your car better than anyone else. You drive it every day and know how it feels and sounds when everything is right. So don't ignore its warning signals.

Use all of your senses to inspect your car frequently. Check for:

  • Unusual sounds, odors, drips, leaks, smoke, warning lights, gauge readings.
  • Changes in acceleration, engine performance, gas mileage, fluid levels.
  • Worn tires, belts, hoses.
  • Problems in handling, braking, steering, vibrations.
  • Note when the problem occurs.
  • Is it constant or periodic?
  • When the vehicle is cold or after the engine has warmed up?
  • At all speeds? Only under acceleration? During braking? When shifting?
  • When did the problem first start?

Once you are at our location, communicate your findings.

  • Be prepared to describe the symptoms.
  • Carry a written list of the symptoms that you can give us.
  • Resist the temptation to suggest a specific course of repair. Just as you would with your physician, tell us where it hurts and how long it's been that way, but let the technician diagnose and recommend a remedy.

Stay involved. . . Ask questions.

  • Ask as many questions as needed to fully understand your repair. Ask for laymen terms if needed.
  • Don't rush the technician to make an on-the-spot diagnosis. You may ask to be called and apprised of the problem, course of action, and costs before work begins.
  • Before you leave, be sure you understand all shop policies regarding labor rates, guarantees, and acceptable methods of payment.
  • Leave a telephone number where you can be called.

Discover More About Appointments and Repair Services At Ron's Repair Service in Owatonna

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What Our Customers Are Saying

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I called because one tire was low - after sliding into a ditch and being able to drive out - This was a Friday around 4:15. Will allowed me to come in, filled the tire, removed a piece of trim that had come loose during my excursion into the ditch, sprayed out the rest of the snow in the tire-which stopped the steering wheel from shaking. This was all done in a short period of time and I was able to finish my trip to Minneapolis. I wish I lived closer to this shop! I was thrilled with the service!

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Ron's Repair has always been dependable and has treated me so great. There is no other place I would take my vehicle.

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Friends recommended so I took our car for a oil change and tire rotation. They did a good job! Bonus is the beautiful Irish setters!

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Ron's has always been fair and honest, they do a great job. It's the only place I trust taking my car to.

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I have driven my car back to the dealership where I bought the car from for years which was over an hour away because I never felt I received the honest and straightforward auto service I deserved in Owatonna. Out of a real sense of urgency I gave Ron's Repair a try and I can't tell you how pleased I have been with the customer service as well as the auto repairs, maintenance and straight answers about what I really need to take care and what can wait. I highly recommend you give Ron's a chance to take care of your auto repairs needs they won't disappoint.

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I was quite impressed with my first experience with Rons repair. My car just came out of warranty and I was having some issues with my A/C. Rons was able to get my car in right away and had it fixed that same day, but what really made them stand out is I had a cabin air filter in my backseat that I was going to install at some point and when I picked up my car they had informed me that they went ahead and installed that filter for me. I was not expecting that, saved me the hassle of doing it and it compelled me to give them a great review. All my service work will from now on be going to Rons!!

  • ASE (Automotive Service Excellence)
  • IDENTIFIX
  • IATN (International Automotive Technicians' Network)
  • BNI Logo
  • Car Care Aware
  • Call Us For Service: 507-451-8678